The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we collect and store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure. We are unable to guarantee the absolute security or secrecy of the Personal Information we have collected from you.
Please do not store sensitive information in 10thGate LLC Service accounts.
Reporting Potential Account Compromise
If you suspect your account has been compromised, please log out immediately and report the issue to [email protected], with the following subject line: 'URGENT: Potential Account Compromise'. Please include your current public IP address, your geographic location, the last time you accessed the Service, and any other details that led you to suspect an account compromise.
IMPORTANT: do not include your account password in the email. 10thGate LLC administrators will never ask for your account password.
Reporting Potential System Vulnerabilities
If you find a potential system vulnerability in a 10thGate LLC Service, please report it to [email protected], with 'VULNERABILITY:' at the beginning of the subject line. Please include as many details about the potential vulnerability as possible.
In the interest of protecting the Service's Users, please report all potential vulnerabilities to 10thGate LLC immediately, and do not disclose any potential vulnerability to third parties or via social media until representatives from 10thGate LLC have confirmed the vulnerability has been disconfirmed or resolved.A PGP public key for secure disclosure is available on request, which will be published on this page for verification.
SECURITY CONTACT INFORMATION
10thGate LLC 304 S. Jones Blvd #1947, Las Vegas NV 89107
Email: [email protected]
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